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FAQ

1.What is the MOQ for a custom rhinestone transfer?

  20pcs of each design.

 

2.How long is the production leadtime?

  2-3 days for small order,and 5-7 days for large order.

 

3.How long is the delivery time?

  3-5 work days via DHL,UPS,EMS,TNT or Fedex.

 

4.Can I make a custom order?

  Sure! just let us know your idea or send us the details.

 

5.Is there a set-up charges for custom designs?

  No! it's free!

 

6.What is the quality of rhinestones/rhinestuds used?

  We use Korean and China top quality rhinestones/rhinestuds,

  and DMC,Swarovski,Preciosa rhinestones too.

 

7.How long can i get the quote back for a custom design?

  within 24 hours

 

8.What type of picture I should provide for custom logo?

  Jpg,Jpeg,PDF,AI,BMP,GIF,Eps,cdr.......and even just a draft or an idea.

please don't forget to let us know if you have any special requirement for the colors or size.

 

9.How Can I pay for the order?

  We accept payment via Paypal,T/T & Western Union,MoneyGram,Credit Card etc.